Based on public reviews and response behavior.
609 reviews.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 23 Oct 2026
Score
43.3
Industry average 57.8
14.5 below average
Rating
3.75
Industry average 4.00
0.25 below average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 35% negative
Covering July 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Share of theme mentions
Themes extracted from 609 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.112 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 43.3 sits in the bottom quarter of about 1,200 ranked Gaming & Esports companies (25th percentile: 49, median: 59). The weakest topic and the reply rate are the two levers that move this score fastest.
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