Customereye

Scrum Alliance

Professional Certification & Skills • United Statesscrumalliance.org

Review data last updated .

Based on public reviews and response behavior.

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500 reviews over 496 days (about 31 per month). Busiest month: 22% of reviews. Languages: en 87%, unknown 8%, es 1%.

Overall Score

73/100
−3.2 vs. last month4.79 ★ average rating · 500 reviews
73/100 from 500 reviews over 17 months, high confidence.

Professional Certification & Skills average: score 70.7, rating 4.57 stars, reply rate 41.7%, over 1,318 ranked companies · benchmark 21 Oct 2026

Score

72.7

Industry average 70.7

2.0 above average

Rating

4.79

Industry average 4.57

0.22 above average

Reply rate

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Industry average 41.7%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#653of 1318 ranked in Professional Certification & Skills
Top 50% · Upper Halfdown 34 from last month
#1 (best)#1318 (worst)
#651Peer
#652Peer
#653This company
#654Peer
#655Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

89% of reviews positive, 10% negative

89%
positive
  • Positive89%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering July 2026 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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