Based on public reviews and response behavior.
600 reviews over 1,956 days (about 9.3 per month). Busiest month: 3% of reviews.
Hobbies & Arts average: score 66.0, rating 4.47 stars, reply rate 31.9%, over 2,552 ranked companies · benchmark 23 Oct 2026
Score
44.2
Industry average 66.0
21.8 below average
Rating
4.31
Industry average 4.47
0.16 below average
Reply rate
—
Industry average 31.9%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 34% negative
Covering September 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,552 ranked companies in Hobbies & Arts (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 44.2 sits in the bottom quarter of about 2,600 ranked Hobbies & Arts companies (25th percentile: 57, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 21% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99