Customereye

JetPens.com

Hobbies & Artsjetpens.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

58 reviews over 2,874 days (about 0.6 per month). Busiest month: 9% of reviews. Languages: en 100%.

Overall Score

44/100
Short observation window (2874 days)
3.47 ★ average rating · 58 reviews
44/100 from 58 reviews over 1 months, limited confidence. trend not shown: window under six months.

Hobbies & Arts average: score 66.0, rating 4.47 stars, reply rate 31.9%, over 2,552 ranked companies · benchmark 23 Oct 2026

Score

44.2

Industry average 66.0

21.8 below average

Rating

3.47

Industry average 4.47

1.00 below average

Reply rate

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Industry average 31.9%

not measured

Competitive Performance Rank

Among ranked Hobbies & Arts companies

#2415of 2552 ranked in Hobbies & Arts
Top 95% · Bottom Tier
#1 (best)#2552 (worst)
#2413Peer
#2414Peer
#2415This company
#2416Peer
#2417Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

64% of reviews positive, 35% negative

64%
positive
  • Positive64%
  • Neutral2%
  • Negative35%

Sentiment Balance

Covering February 2021 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Loyalty
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Product Quality
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Problem Resolution
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Value For Money
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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