Based on public reviews and response behavior.
248 reviews over 644 days (about 12 per month). Busiest month: 14% of reviews. Languages: en 100%, unknown 0%.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
76.2
Industry average 65.4
10.8 above average
Rating
3.90
Industry average 4.28
0.38 below average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 20% negative
Covering August 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 17% negative and 17% neutral.
Share of theme mentions
Themes from the 248 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 76.2 places the company in the top quarter of about 1,800 ranked Beauty & Wellness companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 150 mentions with a sentiment score of 83.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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