Based on public reviews and response behavior.
999 reviews over 1,451 days (about 21 per month). Busiest month: 42% of reviews. Languages: en 91%, unknown 7%, ro 0%.
Finance & Insurance average: score 63.9, rating 4.22 stars, reply rate 45.0%, over 3,264 ranked companies · benchmark 24 Oct 2026
Score
35.3
Industry average 63.9
28.6 below average
Rating
2.89
Industry average 4.22
1.33 below average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
45% of reviews positive, 54% negative
Covering March 2023 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 999 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,264 ranked companies in Finance & Insurance (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.123 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.471). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99