Customereye

RPM Plumbing & Heating Limited

Home Servicesrpmplumbingandheating.com

Review data last updated .

Based on public reviews and response behavior.

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112 reviews over 358 days (about 9.5 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

74/100
−3.2 vs. last month4.96 ★ average rating · 112 reviews
74/100 from 112 reviews over 13 months, moderate confidence.

Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,040 ranked companies · benchmark 23 Oct 2026

Score

73.7

Industry average 71.4

2.3 above average

Rating

4.96

Industry average 4.67

0.29 above average

Reply rate

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Industry average 44.7%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#983of 2040 ranked in Home Services
Top 48% · Upper Halfdown 10 from last month
#1 (best)#2040 (worst)
#981Peer
#982Peer
#983This company
#984Peer
#985Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

88% of reviews positive, 12% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering September 2026 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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