Based on public reviews and response behavior.
100 reviews over 1,474 days (about 2.1 per month). Busiest month: 10% of reviews. Languages: en 100%.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 22 Oct 2026
Score
53.3
Industry average 57.8
4.5 below average
Rating
3.16
Industry average 4.00
0.84 below average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
46% of reviews positive, 54% negative
Covering June 2023 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.300 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Product Quality" is the strongest recurring theme in the reviews: 27 mentions with a sentiment score of 77.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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