Customereye

Roberts Crossley Solicitors

Legal & Compliance • United Kingdomrobertssolicitors.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

154 reviews over 360 days (about 13 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

74/100
−10.8 vs. last month4.86 ★ average rating · 154 reviews
74/100 from 154 reviews over 12 months, moderate confidence.

Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026

Score

73.8

Industry average 70.0

3.8 above average

Rating

4.86

Industry average 4.51

0.35 above average

Reply rate

—

Industry average 50.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#493of 1072 ranked in Legal & Compliance
Top 46% · Upper Halfdown 231 from last month
#1 (best)#1072 (worst)
#491Peer
#492Peer
#493This company
#494Peer
#495Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

92% of reviews positive, 8% negative

92%
positive
  • Positive92%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering August 2026 — 14 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 7% negative and 7% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Product Quality
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Legal & Compliance