Based on public reviews and response behavior.
100 reviews over 2 days (about 1522 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 72%, unknown 22%, es 4%.
Schools & Academic Education average: score 69.5, rating 4.54 stars, reply rate 38.9%, over 1,022 ranked companies · benchmark 31 Oct 2026
Score
60.2
Industry average 69.5
9.3 below average
Rating
4.34
Industry average 4.54
0.20 below average
Reply rate
—
Industry average 38.9%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
54% of reviews positive, 44% negative
Covering August 2026 — 100 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 54% of reviews in this period, with 44% negative and 2% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,022 ranked companies in Schools & Academic Education (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.175 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 99% of reviews against an industry average of 39%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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