Customereye

Richardsons Cycles

Automotive & Mobilityrichardsonsonline.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 617 days (about 4.9 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

51/100
−25.0 vs. last month4.57 ★ average rating · 100 reviews
51/100 from 100 reviews over 12 months, moderate confidence.

Automotive & Mobility average: score 63.7, rating 4.28 stars, reply rate 38.2%, over 3,101 ranked companies · benchmark 21 Oct 2026

Score

50.9

Industry average 63.7

12.8 below average

Rating

4.57

Industry average 4.28

0.29 above average

Reply rate

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Industry average 38.2%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#2504of 3101 ranked in Automotive & Mobility
Top 81% · Bottom Tierdown 605 from last month
#1 (best)#3101 (worst)
#2502Peer
#2503Peer
#2504This company
#2505Peer
#2506Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 22% negative

78%
positive
  • Positive78%
  • Neutral0%
  • Negative22%

Sentiment Balance

Covering May 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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