Based on public reviews and response behavior.
1,000 reviews over 2,614 days (about 12 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 92%, unknown 7%, fr 0%.
These figures describe an earlier period, not the last 12 months.
Finance & Insurance average: score 63.6, rating 4.19 stars, reply rate 46.7%, over 2,888 ranked companies · benchmark 1 Nov 2026
Score
70.6
Industry average 63.6
7.0 above average
Rating
4.77
Industry average 4.19
0.58 above average
Reply rate
—
Industry average 46.7%
not measured
Not ranked
no reviews in the last 12 months
86% of reviews positive, 13% negative
Covering September 2018 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 1,000 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,888 ranked companies in Finance & Insurance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 505 mentions with a sentiment score of 87.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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