Customereye

Remote Year

Flight & Hotel Booking • United Statesremoteyear.com

Review data last updated .

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

77/100
4.76 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Flight & Hotel Booking companies

#5of 225
Top 2% · Top Tier
#1 (best)#225 (worst)
#3Peer
#4Peer
#5This company
#6Peer
#7Peer

Overall Customer Sentiment

Category Leader

97% of reviews positive, 3% negative

97%
positive
  • Positive97%
  • Neutral1%
  • Negative3%

Sentiment Balance

Covering September 2024 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
26.1%
Loyalty
20.9%
Customer Support
17.4%
Pricing
11.8%
Problem Resolution
7.0%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW10/100
10/100
signal score
  • •Built from a negative-review share of 5.7% across this company's analyzed reviews.
  • •2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5★
88.7%
4★
5.0%
3★
2.5%
2★
1.5%
1★
2.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 97.8% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis