Customereye

Reflex Mastercard®

Lending & Consumer Finance • United Statesreflexcardinfo.com

Review data last updated .

Based on public reviews and response behavior.

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1,000 reviews over 581 days (about 52 per month). Busiest month: 12% of reviews. Languages: en 86%, unknown 12%, es 1%.

Overall Score

79/100
−4.4 vs. last month4.75 ★ average rating · 1,000 reviews
79/100 from 1,000 reviews over 20 months, high confidence.

Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026

Score

78.7

Industry average 65.5

13.3 above average

Rating

4.75

Industry average 4.43

0.32 above average

Reply rate

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Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#199of 1142 ranked in Lending & Consumer Finance
Top 17% · Top Tier
#1 (best)#1142 (worst)
#197Peer
#198Peer
#199This company
#200Peer
#201Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative24%

Sentiment Balance

Covering July 2026 — 21 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 24% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Problem Resolution
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Pricing
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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