Based on public reviews and response behavior.
321 reviews over 186 days (about 53 per month). Busiest month: 88% of reviews — one month dominates this sample. Languages: en 88%, unknown 8%, es 4%.
Automotive & Mobility average: score 63.6, rating 4.28 stars, reply rate 38.2%, over 3,101 ranked companies · benchmark 20 Oct 2026
Score
72.4
Industry average 63.6
8.8 above average
Rating
3.78
Industry average 4.28
0.50 below average
Reply rate
—
Industry average 38.2%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 37% negative
Covering September 2026 — 21 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 321 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,101 ranked companies in Automotive & Mobility (benchmark 20 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.238 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 38%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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