Customereye

Rebel Girls

Media & Content • United Statesrebelgirls.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
4.62 ★ average rating · 659 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#35of 172
Top 20% · Top Tier
#1 (best)#172 (worst)
#33Peer
#34Peer
#35This company
#36Peer
#37Peer

Overall Customer Sentiment

Category Leader

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering March 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 620 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
26.7%
Delivery Shipping
20.9%
Response Speed
12.5%
Loyalty
11.0%
Customer Support
10.2%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 4.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100
30/100
signal score
  • Built from a negative-review share of 12.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
85.1%
4
4.7%
3
2.6%
2
2.6%
1
5.0%

Based on 659 analyzed reviews. Sentiment is slipping: 60.0% of reviews in the last three months were positive, compared with 75.0% in the three months before that.

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