Rebel

Software & Web Services • Canadarebel.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

4.25 ★ average rating · 538 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#251of 363

Top 69% · Mid Pack

#1 (best)#363 (worst)

#249Peer

#250Peer

#251This company

#252Peer

#253Peer

Overall Customer Sentiment

Mid Pack

72% of reviews positive, 25% negative

72%

positive

Positive72%
Neutral3%
Negative25%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 20% negative and 20% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 496 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

27.4%

Product Quality

12.7%

Loyalty

11.2%

Response Speed

11.0%

Problem Resolution

10.5%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 9.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100

25/100

signal score

•Built from a negative-review share of 25.1% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

73.6%

4★

8.4%

3★

2.2%

2★

1.5%

1★

14.3%

Based on 538 analyzed reviews. Sentiment is improving: 57.1% of reviews in the last three months were positive, compared with 20.0% in the three months before that.

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