Customereye

R B Poolman P&H

Home & Living • United Kingdomrbpoolman.co.uk

Review data last updated .

Based on public reviews and response behavior.

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571 days of reviews, with a sparse monthly review flow. Busiest month: 36% of reviews. Languages: en 100%.

Overall Score

55/100
−48.4 vs. last month4.80 ★ average rating
55/100 from public reviews over 8 months, moderate confidence.

Home & Living average: score 66.9, rating 4.38 stars, reply rate 43.9%, over 5,926 ranked companies · benchmark 5 Nov 2026

Score

54.6

Industry average 66.9

12.3 below average

Rating

4.80

Industry average 4.38

0.42 above average

Reply rate

—

Industry average 43.9%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#4780of 5926 ranked in Home & Living
Top 81% · Bottom Tierdown 1257 from last month
#1 (best)#5926 (worst)
#4778Peer
#4779Peer
#4780This company
#4781Peer
#4782Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

84% of reviews positive, 16% negative

84%
positive
  • Positive84%
  • Neutral0%
  • Negative16%

Sentiment Balance

Covering February 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Response Speed
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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