Customereye

Ravenox

Home & Living • United Statesravenox.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

71/100
+16.7 vs. last month4.69 ★ average rating · 893 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#39of 675
Top 6% · Top Tier
#1 (best)#675 (worst)
#37Peer
#38Peer
#39This company
#40Peer
#41Peer

Overall Customer Sentiment

Category Leader

80% of reviews positive, 19% negative

80%
positive
  • Positive80%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering July 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 892 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
22.9%
Delivery Shipping
22.2%
Response Speed
14.3%
Customer Support
12.4%
Onboarding
9.0%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 2.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100
11/100
signal score
  • Built from a negative-review share of 18.6% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
85.4%
4
6.4%
3
2.9%
2
1.8%
1
3.5%

Based on 893 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 91.1% in the three months before that.

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