Ransom Spares

Appliances & Home Electronics • United Kingdomransomspares.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

+8.9 vs. last month4.39 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#64of 189

Top 34% · Upper Half

#1 (best)#189 (worst)

#62Peer

#63Peer

#64This company

#65Peer

#66Peer

Overall Customer Sentiment

Above Average

68% of reviews positive, 31% negative

68%

positive

Positive68%
Neutral2%
Negative31%

Sentiment Balance

Covering November 2024 — 201 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 25% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.7%

Response Speed

15.3%

Customer Support

13.7%

Product Quality

12.2%

Loyalty

8.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 5.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100

44/100

signal score

•Built from a negative-review share of 39.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

79.8%

4★

4.0%

3★

3.3%

2★

1.3%

1★

11.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 86.8% of reviews in the last three months were positive, compared with 88.6% in the three months before that.

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