Customereye

Rangemaster

Home & Living • United Statesrangemaster.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
−16.6 vs. last month4.18 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#190of 675
Top 28% · Upper Half
#1 (best)#675 (worst)
#188Peer
#189Peer
#190This company
#191Peer
#192Peer

Overall Customer Sentiment

Above Average

68% of reviews positive, 29% negative

68%
positive
  • Positive68%
  • Neutral3%
  • Negative29%

Sentiment Balance

Covering December 2024 — 34 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
27.2%
Problem Resolution
12.7%
Response Speed
12.1%
Communication
11.9%
Product Quality
11.7%

Most feedback concerns Customer Support.

The most common complaint theme is Problem Resolution, making up 12.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM43/100
43/100
signal score
  • Built from a negative-review share of 39.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
75.5%
4
4.2%
3
0.7%
2
1.8%
1
17.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 79.8% of reviews in the last three months were positive, compared with 79.2% in the three months before that.

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