Based on public reviews and response behavior.
100 reviews over 986 days (about 3.1 per month). Busiest month: 8% of reviews. Languages: en 100%.
Sports & Fitness average: score 64.0, rating 4.34 stars, reply rate 32.8%, over 1,092 ranked companies · benchmark 30 Oct 2026
Score
57.4
Industry average 64.0
6.6 below average
Rating
3.86
Industry average 4.34
0.48 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 22% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,092 ranked companies in Sports & Fitness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Loyalty" is the strongest recurring theme in the reviews: 52 mentions with a sentiment score of 80.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99
