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Pet Products & Supplies • United Kingdompurefeed.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

4.80 ★ average rating · 383 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#145of 263

Top 55% · Mid Pack

#1 (best)#263 (worst)

#143Peer

#144Peer

#145This company

#146Peer

#147Peer

Overall Customer Sentiment

Mid Pack

88% of reviews positive, 11% negative

88%

positive

Positive88%
Neutral2%
Negative11%

Sentiment Balance

Covering June 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 373 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Pricing

19.6%

Delivery Shipping

17.3%

Product Quality

15.3%

Customer Support

12.9%

Response Speed

12.6%

Most feedback concerns Pricing.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100

22/100

signal score

•Built from a negative-review share of 22.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

88.8%

4★

6.3%

3★

2.6%

2★

1.0%

1★

1.3%

Based on 383 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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