Based on public reviews and response behavior.
100 reviews over 376 days (about 8.1 per month). Busiest month: 13% of reviews. Languages: en 94%, es 3%, zh 3%.
Software & Web Services average: score 60.7, rating 4.06 stars, reply rate 34.1%, over 3,306 ranked companies · benchmark 23 Oct 2026
Score
56.9
Industry average 60.7
3.8 below average
Rating
4.72
Industry average 4.06
0.66 above average
Reply rate
—
Industry average 34.1%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 11% negative
Covering September 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,306 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 4% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 43 mentions with a sentiment score of 85.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99