Customereye

Promise Cosmetics

Beauty & Wellness • United Statespromise-cosmetics.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,612 days (about 1.2 per month). Busiest month: 37% of reviews. Languages: en 78%, unknown 12%, he 9%.

Overall Score

60/100
Short observation window (2612 days)
4.85 ★ average rating · 100 reviews
60/100 from 100 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026

Score

59.6

Industry average 65.4

5.8 below average

Rating

4.85

Industry average 4.28

0.57 above average

Reply rate

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Industry average 40.6%

not measured

Competitive Performance Rank

Among ranked Beauty & Wellness companies

#1213of 1840 ranked in Beauty & Wellness
Top 66% · Mid Pack
#1 (best)#1840 (worst)
#1211Peer
#1212Peer
#1213This company
#1214Peer
#1215Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

92% of reviews positive, 7% negative

92%
positive
  • Positive92%
  • Neutral1%
  • Negative7%

Sentiment Balance

Covering December 2019 — 32 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 13% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Response Speed
Hidden
Pricing
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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