Customereye

ProLon FMD

Beauty & Wellness • United Statesprolonfast.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

60/100
+33.3 vs. last month3.87 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#132of 351
Top 38% · Upper Half
#1 (best)#351 (worst)
#130Peer
#131Peer
#132This company
#133Peer
#134Peer

Overall Customer Sentiment

Above Average

66% of reviews positive, 32% negative

66%
positive
  • Positive66%
  • Neutral2%
  • Negative32%

Sentiment Balance

Covering March 2024 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
18.2%
Product Quality
15.6%
Loyalty
15.1%
Pricing
12.1%
Customer Support
11.8%

Most feedback concerns Response Speed.

The most common complaint theme is Delivery Shipping, making up 8.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH57/100
57/100
signal score
  • •Built from a negative-review share of 31.7% across this company's analyzed reviews.
  • •5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating
5★
54.7%
4★
15.0%
3★
8.8%
2★
6.0%
1★
15.5%

Based on 600 analyzed reviews. Sentiment is slipping: 33.3% of reviews in the last three months were positive, compared with 79.3% in the three months before that.

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