Based on public reviews and response behavior.
452 days of reviews, with a sparse monthly review flow. Busiest month: 37% of reviews. Languages: en 95%, it 5%.
Home & Living average: score 66.9, rating 4.38 stars, reply rate 43.9%, over 5,928 ranked companies · benchmark 4 Nov 2026
Score
58.6
Industry average 66.9
8.3 below average
Rating
3.37
Industry average 4.38
1.01 below average
Reply rate
—
Industry average 43.9%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
52% of reviews positive, 48% negative
Covering July 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,928 ranked companies in Home & Living (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.471 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An average rating of 3.37 stars is 1.0 below the Home & Living average of 4.4. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
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