Based on public reviews and response behavior.
144 reviews over 373 days (about 12 per month). Busiest month: 16% of reviews. Languages: en 100%.
Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.2%, over 833 ranked companies · benchmark 30 Oct 2026
Score
89.5
Industry average 65.0
24.5 above average
Rating
4.42
Industry average 4.38
0.04 above average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 14% negative
Covering September 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 11% negative and 11% neutral.
Share of theme mentions
Themes from the 144 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 833 ranked companies in Pet Products & Supplies (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 89.5 places the company in the top quarter of about 850 ranked Pet Products & Supplies companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 99% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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