Customereye

Prints & Frames Ltd

Home & Livingprints-frames.co.uk

Review data last updated .

Based on public reviews and response behavior.

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78 reviews over 730 days (about 3.3 per month). Busiest month: 17% of reviews. Languages: en 100%.

Overall Score

75/100
−60.0 vs. last month4.68 ★ average rating · 78 reviews
75/100 from 78 reviews over 9 months, limited confidence.

Home & Living average: score 68.6, rating 4.49 stars, reply rate 44.3%, over 6,705 ranked companies · benchmark 24 Oct 2026

Score

75.2

Industry average 68.6

6.6 above average

Rating

4.68

Industry average 4.49

0.19 above average

Reply rate

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Industry average 44.3%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#2241of 6705 ranked in Home & Living
Top 33% · Upper Halfdown 893 from last month
#1 (best)#6705 (worst)
#2239Peer
#2240Peer
#2241This company
#2242Peer
#2243Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

89% of reviews positive, 10% negative

89%
positive
  • Positive89%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering January 2025 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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