Based on public reviews and response behavior.
100 reviews over 21 days (about 145 per month). Busiest month: 86% of reviews — one month dominates this sample. Languages: en 90%, unknown 10%.
Printing & Signage average: score 68.3, rating 4.62 stars, reply rate 38.9%, over 894 ranked companies · benchmark 30 Oct 2026
Score
62.9
Industry average 68.3
5.4 below average
Rating
3.99
Industry average 4.62
0.63 below average
Reply rate
—
Industry average 38.9%
not measured
Among ranked Printing & Signage companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 34% negative
Covering August 2026 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 894 ranked companies in Printing & Signage (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.147 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 93% of reviews against an industry average of 39%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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