Based on public reviews and response behavior.
4,473 days of reviews, with a sparse monthly review flow. Busiest month: 6% of reviews. Languages: en 98%, unknown 2%.
These figures describe an earlier period, not the last 12 months.
Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.1%, over 830 ranked companies · benchmark 4 Nov 2026
Score
54.8
Industry average 65.0
10.2 below average
Rating
4.65
Industry average 4.38
0.27 above average
Reply rate
—
Industry average 37.1%
not measured
Not ranked
no reviews in the last 12 months
84% of reviews positive, 14% negative
Covering June 2017, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 830 ranked companies in Pet Products & Supplies (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.230). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 2% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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