Customereye

Prime Corporate Services

Professional Services • United Statesprimecorporateservices.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
−6.6 vs. last month4.97 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#221of 517
Top 43% · Upper Half
#1 (best)#517 (worst)
#219Peer
#220Peer
#221This company
#222Peer
#223Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 9% negative

89%
positive
  • Positive89%
  • Neutral2%
  • Negative9%

Sentiment Balance

Covering September 2024 — 15 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
29.5%
Product Quality
19.1%
Onboarding
13.3%
Loyalty
12.8%
Pricing
7.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW12/100
12/100
signal score
  • Built from a negative-review share of 12.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
98.3%
4
0.8%
3
0.3%
2
0.3%
1
0.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 99.4% of reviews in the last three months were positive, compared with 99.7% in the three months before that.

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