Based on public reviews and response behavior.
200 reviews over 45 days (about 135 per month). Busiest month: 71% of reviews — one month dominates this sample. Languages: en 100%, es 1%.
Food & Beverage average: score 63.2, rating 4.25 stars, reply rate 33.9%, over 2,214 ranked companies · benchmark 30 Oct 2026
Score
66.2
Industry average 63.2
3.0 above average
Rating
4.39
Industry average 4.25
0.14 above average
Reply rate
—
Industry average 33.9%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 31% negative
Covering October 2026 — 142 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 68% of reviews in this period, with 32% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,214 ranked companies in Food & Beverage (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 63 mentions with a sentiment score of 74.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
