Based on public reviews and response behavior.
169 reviews over 88 days (about 58 per month). Busiest month: 34% of reviews. Languages: en 99%, unknown 1%.
Flight & Hotel Booking average: score 69.7, rating 4.44 stars, reply rate 46.4%, over 1,298 ranked companies · benchmark 2 Nov 2026
Score
79.6
Industry average 69.7
9.9 above average
Rating
4.85
Industry average 4.44
0.41 above average
Reply rate
—
Industry average 46.4%
not measured
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
94% of reviews positive, 6% negative
Covering August 2026 — 45 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 98% of reviews in this period, with 2% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 169 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,298 ranked companies in Flight & Hotel Booking (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 79.6 places the company in the top quarter of about 1,300 ranked Flight & Hotel Booking companies (75th percentile: 79). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 97% of reviews against an industry average of 46%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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