Customereye

PoolWarehouse

Beauty & Wellness • United Statespoolwarehouse.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

49/100
−60.5 vs. last month4.52 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#282of 351
Top 80% · Bottom Tier
#1 (best)#351 (worst)
#280Peer
#281Peer
#282This company
#283Peer
#284Peer

Overall Customer Sentiment

Below Average

73% of reviews positive, 25% negative

73%
positive
  • Positive73%
  • Neutral2%
  • Negative25%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
18.2%
Customer Support
18.0%
Product Quality
12.8%
Response Speed
11.6%
Loyalty
10.3%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM48/100
48/100
signal score
  • •Built from a negative-review share of 24.8% across this company's analyzed reviews.
  • •4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5★
81.8%
4★
6.3%
3★
2.5%
2★
0.9%
1★
8.5%

Based on 1,000 analyzed reviews. Sentiment is slipping: 51.4% of reviews in the last three months were positive, compared with 88.7% in the three months before that.

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