Based on public reviews and response behavior.
177 reviews over 374 days (about 14 per month). Busiest month: 12% of reviews. Languages: fr 69%, en 31%, nl 1%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
50.1
Industry average 61.8
11.7 below average
Rating
4.74
Industry average 4.15
0.59 above average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
49% of reviews positive, 48% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Reviews are mostly in French
Share of theme mentions
Themes extracted from 177 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 50.1 sits in the bottom quarter of about 3,300 ranked Software & Web Services companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
"Customer Support" is the strongest recurring theme in the reviews: 114 mentions with a sentiment score of 72.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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