Planet Action Figures

Hobbies & Arts • United Kingdomplanetactionfigures.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

57/100

−50.0 vs. last month4.78 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#229of 467

Top 49% · Upper Half

#1 (best)#467 (worst)

#227Peer

#228Peer

#229This company

#230Peer

#231Peer

Overall Customer Sentiment

Above Average

90% of reviews positive, 9% negative

90%

positive

Positive90%
Neutral2%
Negative9%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

18.2%

Delivery Shipping

17.7%

Customer Support

16.9%

Loyalty

15.5%

Response Speed

11.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM26/100

26/100

signal score

•Built from a negative-review share of 19.7% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

91.7%

4★

2.8%

3★

1.3%

2★

0.3%

1★

3.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 83.3% of reviews in the last three months were positive, compared with 81.8% in the three months before that.

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