Based on public reviews and response behavior.
106 reviews over 2,113 days (about 1.5 per month). Busiest month: 17% of reviews. Languages: en 97%, unknown 2%, fr 1%.
Hobbies & Arts average: score 66.0, rating 4.47 stars, reply rate 31.9%, over 2,552 ranked companies · benchmark 23 Oct 2026
Score
63.5
Industry average 66.0
2.5 below average
Rating
3.59
Industry average 4.47
0.88 below average
Reply rate
—
Industry average 31.9%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 30% negative
Covering August 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 25% negative and 13% neutral.
Share of theme mentions
Themes extracted from 106 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,552 ranked companies in Hobbies & Arts (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 70 mentions with a sentiment score of 76.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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