Legal & Compliance • United Kingdomphoenixlegalsolicitors.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,855 days (about 1.6 per month). Busiest month: 5% of reviews. Languages: en 99%, unknown 1%.
Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026
Score
65.2
Industry average 70.0
4.8 below average
Rating
4.52
Industry average 4.51
in line with average
Reply rate
—
Industry average 50.5%
not measured
Among ranked Legal & Compliance companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 15% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,072 ranked companies in Legal & Compliance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.118 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Customer Support" is the strongest recurring theme in the reviews: 67 mentions with a sentiment score of 84.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
