Customereye

Phatlads

Gambling & Betting • United Kingdomphatlads.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 272 days (about 22 per month). Busiest month: 38% of reviews. Languages: en 100%.

Overall Score

69/100
−20.0 vs. last month4.80 ★ average rating · 200 reviews
69/100 from 200 reviews over 8 months, moderate confidence.

Gambling & Betting average: score 66.6, rating 4.39 stars, reply rate 33.5%, over 133 ranked companies · benchmark 30 Oct 2026

Score

68.9

Industry average 66.6

2.3 above average

Rating

4.80

Industry average 4.39

0.41 above average

Reply rate

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Industry average 33.5%

not measured

Competitive Performance Rank

Among ranked Gambling & Betting companies

#62of 133 ranked in Gambling & Betting
Top 47% · Upper Halfdown 34 from last month
#1 (best)#133 (worst)
#60Peer
#61Peer
#62This company
#63Peer
#64Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

97% of reviews positive, 4% negative

97%
positive
  • Positive97%
  • Neutral0%
  • Negative4%

Sentiment Balance

Covering September 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
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Onboarding
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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