Based on public reviews and response behavior.
151 reviews over 54 days (about 85 per month). Busiest month: 55% of reviews — one month dominates this sample. Languages: en 74%, unknown 16%, es 6%.
Gambling & Betting average: score 66.6, rating 4.39 stars, reply rate 33.5%, over 133 ranked companies · benchmark 30 Oct 2026
Score
66.6
Industry average 66.6
in line with average
Rating
4.23
Industry average 4.39
0.16 below average
Reply rate
—
Industry average 33.5%
not measured
Among ranked Gambling & Betting companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 19% negative
Covering August 2026 — 66 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 18% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 151 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 133 ranked companies in Gambling & Betting (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.465 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 60% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99
