Customereye

Pet Rebellion

Pet Products & Supplies • United Kingdompetrebellion.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

77/100
+25.3 vs. last month4.86 ★ average rating · 1,017 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#5of 263
Top 2% · Top Tier
#1 (best)#263 (worst)
#3Peer
#4Peer
#5This company
#6Peer
#7Peer

Overall Customer Sentiment

Category Leader

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering March 2026 — 50 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.0%
Delivery Shipping
19.9%
Response Speed
14.6%
Loyalty
12.8%
Customer Support
10.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW9/100
9/100
signal score
  • Built from a negative-review share of 9.2% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
91.0%
4
6.1%
3
1.9%
2
0.5%
1
0.6%

Based on 1,017 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 98.2% in the three months before that.

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