Customereye

Pembroke Financial Services

Lending & Consumer Financepembrokefinancial.co.uk

Review data last updated .

Based on public reviews and response behavior.

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84 reviews over 3,330 days (about 0.8 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

59/100
4.90 ★ average rating · 84 reviews
59/100 from 84 reviews over 9 months, limited confidence.

Lending & Consumer Finance average: score 69.4, rating 4.55 stars, reply rate 45.3%, over 2,381 ranked companies · benchmark 23 Oct 2026

Score

59.1

Industry average 69.4

10.3 below average

Rating

4.90

Industry average 4.55

0.35 above average

Reply rate

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Industry average 45.3%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#1826of 2381 ranked in Lending & Consumer Finance
Top 77% · Bottom Tier
#1 (best)#2381 (worst)
#1824Peer
#1825Peer
#1826This company
#1827Peer
#1828Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

93% of reviews positive, 6% negative

93%
positive
  • Positive93%
  • Neutral1%
  • Negative6%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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