Based on public reviews and response behavior.
167 reviews over 82 days (about 62 per month). Busiest month: 38% of reviews. Languages: en 99%, unknown 1%.
Legal & Compliance average: score 69.9, rating 4.51 stars, reply rate 50.2%, over 1,085 ranked companies · benchmark 1 Nov 2026
Score
74.4
Industry average 69.9
4.5 above average
Rating
4.56
Industry average 4.51
0.05 above average
Reply rate
—
Industry average 50.2%
not measured
Among ranked Legal & Compliance companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 13% negative
Covering August 2026 — 43 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 167 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,085 ranked companies in Legal & Compliance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 91% of reviews against an industry average of 50%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 126 mentions with a sentiment score of 87.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
