Customereye

Paytomorrow

Lending & Consumer Finance • United Statespaytomorrow.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
−14.5 vs. last month4.66 ★ average rating · 608 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#195of 275
Top 71% · Mid Pack
#1 (best)#275 (worst)
#193Peer
#194Peer
#195This company
#196Peer
#197Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 18% negative

80%
positive
  • Positive80%
  • Neutral2%
  • Negative18%

Sentiment Balance

Covering April 2024 — 57 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 23% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
25.6%
Response Speed
19.0%
Customer Support
14.9%
Product Quality
13.3%
Loyalty
7.3%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100
33/100
signal score
  • Built from a negative-review share of 18.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
86.3%
4
5.9%
3
1.2%
2
0.3%
1
6.3%

Based on 608 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 98.6% in the three months before that.

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