Based on public reviews and response behavior.
1,273 reviews over 2,893 days (about 13 per month). Busiest month: 12% of reviews. Languages: en 91%, unknown 8%, es 1%.
Lending & Consumer Finance average: score 65.4, rating 4.43 stars, reply rate 49.6%, over 1,138 ranked companies · benchmark 5 Oct 2026
Score
68.0
Industry average 65.4
2.6 above average
Rating
4.88
Industry average 4.43
0.45 above average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 17% negative
Covering September 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,273 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,138 ranked companies in Lending & Consumer Finance (benchmark 5 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 50%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Onboarding" is the strongest recurring theme in the reviews: 472 mentions with a sentiment score of 87.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
