Customereye

Monument Metals

Lending & Consumer Finance • United Statesmonumentmetals.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

600 reviews over 2,023 days (about 9 per month). Busiest month: 9% of reviews.

Overall Score

54/100
4.72 ★ average rating · 600 reviews
54/100 from 600 reviews over 39 months, high confidence.

Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026

Score

54.1

Industry average 65.5

11.4 below average

Rating

4.72

Industry average 4.43

0.29 above average

Reply rate

—

Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#875of 1142 ranked in Lending & Consumer Finance
Top 77% · Bottom Tier
#1 (best)#1142 (worst)
#873Peer
#874Peer
#875This company
#876Peer
#877Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering February 2024 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Pricing
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Lending & Consumer Finance