Based on public reviews and response behavior.
2,241 reviews over 5,778 days (about 12 per month). Busiest month: 16% of reviews. Languages: en 90%, unknown 8%, es 1%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026
Score
58.8
Industry average 67.9
9.1 below average
Rating
4.37
Industry average 4.44
0.07 below average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 40% negative
Covering July 2026 — 137 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 39% negative and 1% neutral.
Share of theme mentions
Themes from the 2,241 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,448 ranked companies in Home & Living (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.157). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 90% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99
