Customereye

Palm Safe

Healthcare & Medical • United Kingdompalmsafe.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
4.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#246of 615
Top 40% · Upper Half
#1 (best)#615 (worst)
#244Peer
#245Peer
#246This company
#247Peer
#248Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 7% negative

91%
positive
  • Positive91%
  • Neutral2%
  • Negative7%

Sentiment Balance

Covering October 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.8%
Delivery Shipping
20.5%
Response Speed
15.7%
Loyalty
13.9%
Customer Support
7.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100
13/100
signal score
  • Built from a negative-review share of 13.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
88.8%
4
5.8%
3
2.5%
2
1.5%
1
1.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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