OSHA

Schools & Academic Education • United Statesosha.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

60/100

+17.9 vs. last month4.37 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#82of 203

Top 40% · Upper Half

#1 (best)#203 (worst)

#80Peer

#81Peer

#82This company

#83Peer

#84Peer

Overall Customer Sentiment

Above Average

66% of reviews positive, 32% negative

66%

positive

Positive66%
Neutral2%
Negative32%

Sentiment Balance

Covering September 2024 — 43 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 16% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

26.9%

Product Quality

21.9%

Customer Support

15.4%

Loyalty

9.2%

Response Speed

8.1%

Most feedback concerns Onboarding.

The most common complaint theme is Response Speed, making up 8.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100

42/100

signal score

•Built from a negative-review share of 40.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

68.5%

4★

17.5%

3★

4.5%

2★

1.2%

1★

8.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 92.1% of reviews in the last three months were positive, compared with 93.4% in the three months before that.

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